VISITOR ACCESS RESTRICTIONS
Visitor Restrictions at St. Elizabeth’s Medical Center
Beginning Tuesday, March 17, for the protection and safety of our patients and caregivers, and in conjunction with the Massachusetts Department of Public Health, visitation to the Inpatient Medical/Surgical floors Psychiatric Units and the Intensive Care Unit (ICU) is not permitted except in very specific cases. Please call the patient or the nursing unit as needed. We encourage the use of telephone/video chat in place of in-person visits at this time. In compassionate care situations, such as end-of-life, requests for visitation will be made on a case-by-case basis.
Everyone on Steward properties - St. Elizabeth's Medical Center and Steward Medical Group locations - should have a mask on. This new measure has put in place for your protection, as well as the protection of patients and hospital staff. We ask for your understanding and appreciate your cooperation in our commitment to keeping our community safe.
Restrictions currently in place for Labor & Delivery, Mother/Baby, NICU, and ED are as follows:
- Mothers admitted to labor & delivery and the mother/baby unit are limited to one support person.
- Visitors to the Neonatal Intensive Care Unit (NICU) are limited to the mother and one support person.
- ED patients will be allowed one (1) visitor to remain throughout ED stay. Pediatric patient visitors will be limited to two adult visitors.
For outpatient visits and testing, patients are asked not to bring others with them to appointments. If an escort/visitor accompanies a patient to an outpatient visit or testing, they will be screened for exclusion (fever, cough, shortness of breath and/or close contact with a person with positive COVID-19 or recent travel to Level 3 country) and allowed to accompany the patient only if appropriate.
All campus visitors will be screened upon entrance for travel, new onset fever, cough, shortness of breath and recent close contact with person who tests positive for COVID-19:
a. Any visitor with new onset cough, shortness of breath and fever will be referred to their primary care physician for follow up care and treatment.
b. Any visitor with recent (14 days) travel history to a CDC/WHO designated high risk travel area and/or recent close contact with persons who tests positive for COVID-19 will be denied entry to the campus to reduce the risk of disease spread
c. Approved visitors of isolation patients will not be allowed to go to common areas (cafeteria, gift shop, etc.)
d. Visitors of isolation patients will be required to wear appropriate Personal Protective Equipment (PPE).
e. Visitors of isolation patients will be logged and tracked on entry to room.
f. Any visitor of a positive COVID-19 patient will be reported to the Office of Public Health, see regulatory requirements for each state.
g. All visitors must perform appropriate hand hygiene before visiting a patient.
h. Visitors must remain 6 feet from the patient at all times and limit visits to no more than fifteen minutes.
i. No visitors under the age of 18 years old are allowed in the hospital, unless the visitor is a child of a patient.
Essential Visitor – An individual who is in a support role for a patient or who is legally responsible for making health care decisions on behalf of a patient. This may include family members, friends or another individual who is there to support the patient. The designation of support person is not intended to replace the term patient’s legal representative. If this person meets criteria for exclusion (fever, cough, shortness of breath and/or close contact with person with positive COVID -19 or recent travel to Level 3 country), he/she may not come to the hospital to visit.
Non-essential vendors or personnel will not be allowed entry starting immediately including product vendors and pharmaceutical reps. Essential vendors are those bringing necessary supplies for procedures and will be approved by calling the OR/Cath Lab Directors and/or through Purchasing.
Steward Health Care is committed to the safety, health and well-being of our patients, staff, and the communities we serve. We will provide additional updates as they become available.
In the meantime, for more information, please contact your doctor or visit the Center for Disease and Control (CDC) Prevention website on Coronavirus